Exponential-e Ltd.
Amy has spent her whole professional career in customer-centric roles and her initiatives are at the forefront in leading Exponential-e’s customer first ethos.
She was responsible for building and expanding the Exponential-e Client Relations and Service Management teams; these teams provide a conduit between Exponential-e and the customers, and play the crucial role of ensuring we are constantly focussed on meeting and exceeding customer expectations. Amy’s ITIL team also govern customer-related incidents, changes and problems, using the ITIL Framework to give us live insight into the customers’ experiences with us, and ensuring we maintain the ISO2000:1 standard.
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Exponential-e Ltd.
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The technology beating at the heart of your business is undoubtedly fuelling your growth and sustaining your competitive advantage. What you don’t need is the complexity that comes with multiple service providers, multiple and varying service levels and a provider who says no. At Exponential-e, we strive to constantly exceed expectations in innovation and service. And we rarely say no.