Abhay Kumar has a strong background in customer support operations and management. With experience in companies such as Fabindia Overseas Pvt Ltd, Zimplistic Inventions, and OLX.in, Abhay has held titles such as Customer Support Operations Manager, Team Manager, and Team Leader. Abhay's expertise includes team management, SLA management, content quality, and customer service. Prior to their current role, Abhay worked as a Senior Customer Care Executive at Y2CF Digital Media Pvt Limited and DCC, focusing on client management and customer service.
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FABINDIA LIMITED (erstwhile Fabindia Overseas Pvt. Ltd.)
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Fabindia Ltd. was founded in 1960, with its first retail store in New Delhi. Bringing forth craftsmanship with contemporary designs, Fabindia carries a 63-year legacy of celebrating India’s rich heritage, spanning over 357 stores across 127 cities within the country and 13 international outlets across 7 countries. The offering includes a variety of Indian and Western wear for men, women, and children. Over the years, jewelry, bags and footwear, home furnishings, furniture, gifts, organic food and personal care products have been introduced to the range. An amalgamation of aesthetics and affordability, the brand is a celebration of India and its crafts, and is one of the country’s largest private platforms for products made from traditional techniques, skills and hand-based processes. Fabindia connects thousands of craft-based rural producers to urban markets, creating employment for artisan’s and preserving the country’s traditional handicrafts.