Jeff Franklin

Headquartered in Austin, Texas, Fagan Consulting works with Electronic Toll Collection (ETC) operators to create operations and systems that are customer-oriented, efficient and effective. We bring the benefits of decades of experience in tolling operations, systems planning and oversight. Our mission is to provide toll operators with practical, applicable and actionable service. We are here to help you achieve your operational goals. We assess your agency's requirements, develop tailored procurement strategies, and guide you through the request for proposal (RFP) development and vendor evaluation process. Our project management expertise ensures a smooth integration of the chosen toll system into your existing infrastructure. We monitor key milestones, manage risks, and facilitate effective communication between stakeholders and vendors. Our comprehensive audit services include performance monitoring and compliance audits to ensure optimal system performance and adherence to service level agreements. We also conduct rigorous testing to identify and address any vulnerabilities, ensuring a secure and efficient toll system. Visit faganconsulting.com to learn more about our services and team.