Fairstone Bank
Maxim Davies has a diverse work experience spanning over two decades. Maxim started their career at Anjura Solutions in 2004 as a Team Manager, where they provided coaching and leadership to the customer service and retention team. In 2006, they joined Bell Canada as a Revenue and Churn Coach, responsible for developing and executing campaigns and programs to support loyalty and retention efforts.
After their time at Bell Canada, Davies worked at Videotron as an Outsourcing Vendor Manager, overseeing the operations of customer service and loyalty retention lines of business. Maxim then joined TELUS as a Channel Care Analyst, acting as a liaison between TELUS Corporate Stores, independent dealers, and internal departments to ensure customer satisfaction. Maxim later became an Outbound Vendor Manager, providing support to the Channel Management team and third-party call centers.
In 2014, Davies joined Gexel Telecom as a Director of Operations, where they managed call center operations for multiple campaigns. Maxim also served as a Senior Director, responsible for leading and organizing workforce management and business intelligence functions.
Currently, Davies holds the role of Director- Customer care- Sales and Vendor Operations at Fairstone Bank, where they oversee customer care, sales, and vendor operations.
Throughout their career, Davies has demonstrated strong leadership, relationship management, and problem-solving skills, contributing to the success of the organizations they have worked for.
Maxim Davies obtained a Bachelor's Degree in Sociology from Concordia University, where they studied from 2003 to 2006. Prior to that, they received a Tourism DEC from Champlain Regional College St Lambert, where they studied from 1997 to 2000.
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Fairstone Bank
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At Fairstone Bank, we do things differently. We’re committed to strengthening how businesses connect with their customers, offering value-driven financial products and services that drive business success and deliver the right customer experience. We do this by building adaptable, innovative financial services, so clients can take full advantage of every opportunity that comes their way. Fairstone Bank and its subsidiary, Fairstone Financial Inc. (“Fairstone”), form a leading consumer lending group, offering a complement of financial services designed to enhance customer loyalty and deliver confident borrowing experiences. From credit card issuance and program management to point-of-sale financing programs, automobile financing, broker deposits and direct-to-consumer lending, Fairstone Bank and Fairstone provide financial solutions that enable consumers and businesses to achieve their goals. With a long-established Canadian history, the company is committed to improving the lives of Canadians with value-driven and accessible financial solutions. Fairstone Bank and Fairstone are powered by a diverse workforce located in three corporate offices and in over 240 Fairstone branches coast to coast. In 2022, Fairstone was proud to receive the Parity Certification by Women in Governance for the third year in a row, and to be nominated for the second year in a row as a Montreal Top Employer. As an organization, Fairstone Bank of Canada is committed to supporting and empowering a workplace focused on diversity, equity and inclusion. If you’re looking to join a corporate culture built on strong values, with managers who appreciate your contributions and inspire you to do your best every day, join our team! For employment opportunities: https://fairstone.wd3.myworkdayjobs.com/FairstoneCareers