FAIRTIQ
Livia Piguet currently serves as the Customer Care Team Lead and previously as a Customer Care Agent at FAIRTIQ since September 2022. Prior to this role, Livia worked at Kanton Schwyz from August 2017 to March 2022 as a Verwaltungsangestellte Staatsanwaltschaft and during that time completed a training program as a Lernende. Livia is pursuing a degree in Mobility, Data Science and Economics at Lucerne University of Applied Sciences and Arts, expected to be completed in September 2025. Additionally, Livia holds a Matura in Wirtschaft und Dienstleistung from Kaufmännische Beruffsschule Lachen, completed in July 2022, and an EFZ certificate in public administration obtained from Kaufmännische Berufsschule Lachen in July 2020.
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FAIRTIQ
FAIRTIQ is an innovative mobile ticketing system that makes travelling on public transport easier than ever before. The app allows users to easily check-in and check-out rather than buying a ticket from the driver, at a TVM or a booking office, with all the hassle that that involves. At the end of their journey, users are charged the lowest possible price for the actual journey undertaken - whether it is single or multi-leg, or involving more than one operator. Because of low upfront costs, and high customer satisfaction, FAIRTIQ's app offers the perfect solution for all transport companies regardless of size or type. The app uses artificial intelligence based bespoke algorithms drawing on many years of experience in public transport and ticketing to build a highly accurate picture of a user’s journey, making the app very accurate and reliable. Available on Apple iOS and all Android versions, FAIRTIQ’s app can be brought into operation quickly and with minimal disruption, as no on-vehicle or on-station equipment is required.