Farlinium
Chesley Smith currently serves as the Managing Director and Head of Consulting Services at Farlinium, where responsibilities include providing strategic guidance and executing Customer Experience Management programs for Fortune 500 clients. Previously, as Chief Revenue Officer at NGDATA, Chesley developed business plans and client delivery models focused on profitability. A long tenure at BryterCX included roles as Vice President & Managing Director, overseeing global professional services, and establishing the European practice while leading professional services teams. Additional experience includes managing operations at Synigent Technologies and various roles in the IT training and consulting industry. Chesley holds a Bachelor of Science degree in Industrial Distribution from Western Carolina University.
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Farlinium
Farlinium is a business-first consultancy that provides strategy, training, tools, and platforms to enterprises. We work closely with our Fortune 500 customers to stand up and execute Customer Experience Management programs that uncover actionable qualitative and quantitative data driven insights using best in class BI/visualization, Text Analytics, and Big Data technologies. We are here to serve you as your trusted advisors! Please feel free to reach us at info@farlinium.com to learn more about our service offerings.