FASTWEB Spa
Marco Tavecchio is a seasoned professional with extensive experience in information security, customer experience, and digital transformation. Currently serving as Head of Information Security and Senior Demand Manager at Fastweb, Marco leads a team focused on enhancing customer satisfaction and digital journey improvements. Marco has held various roles within Fastweb, including Billing Manager, PMO for Digital Transformation, and Marketing and Customer Experience Manager, where responsibilities included managing CRM transformation on Salesforce, defining credit and revenue assurance strategies, and overseeing business processes. Prior experience includes roles as Business Development Manager at B2Biscom and Associate at A.T. Kearney, alongside engineering roles at Italtel. Marco holds an MBA from INSEAD and a degree in Electronic Engineering from Politecnico di Milano.
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FASTWEB Spa
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Fastweb is an Italy-based fixed telecommunications network that provides infrastructure solutions to households and companies.