Juan Luis Latapi Artigas

Juan Luis Latapi Artigas is an experienced professional with a robust background in customer care and professional services, currently serving as the Director of Professional Services at Fatigue Science since February 2024. Previously, Juan held key leadership roles, including Director of Customer Care and Onboarding at Staffbase and Senior Manager of Customer Care at PathFactory, where notable achievements included leading teams to recognition for outstanding customer service. Juan has a track record of implementing customer experience systems and consulting for notable companies, ensuring high customer satisfaction ratings. Educational credentials include multiple advanced degrees in management and engineering from prestigious institutions, including Esade and Simon Fraser University.