FCI CCM
Prashant S. has a strong background in customer success and engagement, with experience working at FCI CCM, Colt Technology Services, and Accenture. With a BTECH degree in Telecommunications Engineering from KN MODI, Prashant has effectively managed time, communicated with customers, and resolved issues to ensure customer satisfaction.
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FCI CCM
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As the customers today have changed, they expect information to be delivered to them instantly. To manage these customer expectations, businesses need a CCM software or a Digital Experience Platform that allows them to deliver dynamic communication & take control of their outbound communications.