FCS Solutions
Cemi Nguyen is a seasoned professional in the hotel and tourism industry, currently serving as the Country Sales Director at FCS Computer Systems since December 2019, where responsibilities include driving business development and managing customer relationships to enhance market share in Vietnam. With a strong academic background, including an MBA in International Service Management from London Metropolitan University and a Bachelor's degree in Tourism Management from Stenden, Cemi has previously held various roles, including Lecturer at Hoa Sen University, Director of Rooms Operations at Alagon Hotels and Spa Group, and Consulting for hotel operations with AHArooms. Additional experience encompasses positions in project coordination, marketing, and purchasing within various organizations, demonstrating a diverse skill set in both academic and operational aspects of the industry.
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FCS Solutions
FCS Solutions is a pioneering force in hospitality technology, with over 40 years of expertise in delivering innovative operational solutions. Our suite of products is trusted by more than 2,000 hotels in 56 countries globally, driving efficiency, productivity and enhancing guest experiences worldwide. At the core of our offering is FCS1, a cloud-based platform designed to meet the evolving needs of tomorrow’s hoteliers. FCS1 brings together essential day-to-day functions, ranging from housekeeping and service management to issue resolution and facility maintenance. All into a single, lightweight, user-friendly application. With FCS1, hotels can easily customize their operations to their specific needs, integrating smoothly with their existing Property Management Systems (PMS) or other third-party applications through an open API. This integration empowers hotels to streamline daily operations, improve task management, and use real-time data to make informed decisions. Whether serving large international hotel chains or boutique properties, FCS1 is recognized globally for its ability to optimize hotel workflows and improve resource allocation. To learn more about how FCS1 can transform your hotel operations, visit www.fcshub.com.