Federal Group
Austin Chong currently serves as the Head of Strategic Pricing and Insights and Head of Marketing for Casinos at Federal Group since July 2019, having previously held the position of Group Revenue Manager. Prior experience includes a tenure at Wrest Point from December 2002 to June 2019, where Austin held roles as Revenue Manager, Marketing Analyst, and Gaming Analyst. In these roles, responsibilities encompassed business analytics, pricing strategies, revenue maximization, and performance measurement against KPIs, with a focus on hotel and gaming sectors. Austin possesses a Master of Marketing and two Bachelor's degrees in Geomatics, reflecting a strong educational background that supports expertise in analytics and strategic planning.
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Federal Group
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Federal Group is a privately owned family company which operates significant tourism, hospitality, retail, casino and gaming assets in Tasmania, and a national sensitive freight company. We are the oldest continually operating hotel group in Australia. At Federal Group we recognise that the scope and scale of our company means that we touch many lives. As a family business, this is not something that we ever take lightly. We are Tasmania’s largest private sector employer with employees located right across the entire state. Including our national sensitive freight company, we employ roughly 2,300 people. Our vision for the future is to be Australia’s most respected service business through an unwavering commitment to our principles. We believe that earning the respect of our employees, our customers, our industry partners and our communities will ultimately ensure the long-term success of our company.