Federal Reserve Bank of Minneapolis
Jake MacDonald is an experienced User Experience Specialist at the Federal Reserve Bank of Minneapolis, with a career spanning from February 2017 to the present, focusing on user experience programming, design, and content management across digital platforms. Prior experience includes serving as a Senior Business Analyst at the Federal Reserve Bank of Atlanta, where analytical tasks supported multifunctional projects, and as a Customer Support Analyst at the Federal Reserve Bank of Minneapolis, where complex analyses and customer counseling for ACH services were conducted. Jake's earlier positions include Technical Customer Service Representative and Call Center Customer Service Agent, along with volunteer work as a Web Team Leader for Rainbow Rumpus. Educational credentials feature an A.A.S. in Digital & Print Media Design and Software Development from Minneapolis College, and a B.A. in Business Administration from Coe College.
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Federal Reserve Bank of Minneapolis
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The Federal Reserve Bank of Minneapolis and its branch in Helena, Montana are committed to providing a work environment where diversity is embraced and all employees are respected and valued.