Feedtrail
Stephanie Alexander is the current CEO of Feedtrail. Prior to their current position, Stephanie was the CEO of Configo Health, and before that, they were the CEO of The Institute for Healthcare Excellence. Stephanie has over six years of experience in healthcare information technology and has been instrumental in the launch of PeraHealth's PeraTrendTM, which is the first solution of its kind to receive 510(k) FDA clearance. Under Stephanie's leadership, PeraHealth has seen a 30% reduction in mortality rates across their customer base. In their free time, Stephanie enjoys spending time with their family and two dogs.
Stephanie Alexander has a Masters in Business Administration from the University of North Carolina at Chapel Hill and a BS in Industrial Engineering from North Carolina State University.
Some individuals on their team include Neil Barton - Chief Technology Officer, Paul Jaglowski - Chief Strategy Officer, and Summer Brown - VP of Customer Success.
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Feedtrail
With Feedtrail XM, healthcare organizations have the tools and in-the-moment analytics to transform and personalize the entire patient journey. With outreach via text and email, Feedtrail empowers healthcare teams to engage with and learn from patients at any point during the lifecycle of care and perform immediate, but lasting, service recovery to ensure patient loyalty. The flexibility of the system allows organizations to dig a level deeper and understand the true drivers of a good or bad experience, solve experience gaps, and rapidly test changes to deliver the best experience possible. Feedtrail is already leveraged by 5,000 sites across 36 countries.