Feedtrail
Stephen G. has been in the software engineering field since 2010, starting as an Undergraduate Laboratory Researcher at NC State University. Stephen then moved on to become a Graduate Researcher at the University of North Carolina at Chapel Hill in 2011. In the same year, they also worked as a Teaching Assistant at NC State University. In 2016, Stephen G. became a Software Developer at Heart Imaging Technologies. Stephen then joined MetaMetrics, Inc. in 2019 as a Software Engineer II. In 2020, Stephen G. took on the roles of Lead Software Engineer and Senior Software Engineer at Feedtrail.
Stephen G. attended North Carolina State University from 2007 to 2011, where they obtained a Bachelor of Science in both Applied Mathematics and Biomedical Engineering; Bioinstrumentation.
Feedtrail
With Feedtrail XM, healthcare organizations have the tools and in-the-moment analytics to transform and personalize the entire patient journey. With outreach via text and email, Feedtrail empowers healthcare teams to engage with and learn from patients at any point during the lifecycle of care and perform immediate, but lasting, service recovery to ensure patient loyalty. The flexibility of the system allows organizations to dig a level deeper and understand the true drivers of a good or bad experience, solve experience gaps, and rapidly test changes to deliver the best experience possible. Feedtrail is already leveraged by 5,000 sites across 36 countries.