Field
Jenny Sun is a seasoned Service Design & Research Consultant and Co-Founder at Field, where since March 2011, the focus has been on enhancing patient experiences for digital health companies. With a strong background in user experience strategy, Jenny has collaborated with executives and cross-functional teams to align business strategies with user needs. Previous roles include serving as an Instructor in User Experience at The Creative Circus and as an Advisory Board Member for UX Strat Conference. Notably, Jenny has worked with major clients, including GE and Coca-Cola, and has successfully streamlined online prescription management for a leading pharmacy chain. Jenny's educational background includes a BFA in Visual Communications from the School of the Art Institute of Chicago and a degree from Georgia Institute of Technology.
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Field
Field is a boutique customer experience consultancy that specializes in digital health products. We combine customer research, strategic planning, and stakeholder engagement to define how features and capabilities intersect with customer expectations and needs. We help improve the full experience of your product across the entire customer journey, so that you deliver optimal value and build loyalty.