FIFA
Claire Garratt is a seasoned professional in workforce planning and operations management with extensive experience in major sporting events. Currently serving as Senior Workforce Planning Manager at FIFA since May 2022, Claire leads workforce-related matters for World Cups and other tournaments. Previous roles include Project Coordinator at Caley Ocean Systems and UEFA Euro 2020 LOS Green Project Manager for Volunteers at the Scottish Football Association, where Claire successfully devised strategies for large-scale volunteer recruitment and program implementation. Claire has held key positions at Glasgow 2018, Gold Coast 2018 Commonwealth Games Corporation, St Andrew's First Aid, and Glasgow 2014 Limited, demonstrating strong capabilities in managing logistics, volunteer programs, and workforce operations. Claire holds a BA Hons in Tourism Management from the University of the West of Scotland and is pursuing a Certificate in Management Essentials from Harvard Business School Online.
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FIFA
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Founded in 1904, the Fédération Internationale de Football Association (FIFA) is the umbrella organisation of its members, currently 211 national football associations. Its main objectives, enshrined in its statutes, are to develop football around the world, to stage international competitions and to protect the integrity of football (against match manipulation, doping etc.). FIFA is composed of a number of political bodies (such as the FIFA Congress and the FIFA Council) and the administration. The highest political position is the FIFA President, elected every four years by FIFA’s member associations. The FIFA administration, with some 720 people from over 50 nations, is based in Zurich. It is run by the Secretary General (CEO). FIFA stages FIFA World Cups™ in various forms such as youth, men’s and women’s, futsal, beach soccer or club competitions. The men’s FIFA World Cup™ is not only the most popular single sporting event in the world but also the financial backbone for FIFA and its efforts to develop football worldwide. The financial success of the FIFA World Cup™ allows FIFA to run a wide range of football development programmes and to provide funds, infrastructure and know-how to its member associations through the FIFA Forward Development Programme.