Final Draft
Alex Switzky is a Customer Success Supervisor at Final Draft, a Cast & Crew Company, where contributions include leading customer support innovation through the implementation of an automated chatbot and overhauling after-hours service, achieving significant cost savings. Previous roles at Final Draft as Customer Success Lead and Customer Support Specialist involved enhancing the customer journey and empowering users of the software. Experience as Creative Success Lead at Dream Reach Media resulted in considerable sales growth through tailored client consultations. Additional background includes project evaluation and pitch specialization at Montauk Chair Production, member success coordination at AAA, and production management for the feature film Khali the Killer. Alex holds a Bachelor's degree in Communication and Media Studies from RMIT University.
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Final Draft
Final Draft, Inc. engages in the development and sale of scriptwriting software programs for film, television, and theatre professionals. It offers Final Draft software, a scriptwriting program that is used to write movie scripts, television episodics, and stageplays, as well as automatically paginate and format scripts to industry standards. Thecompany also provides Final Draft AV software for professional writers of commercials, corporate and training videos, documentaries, and presentations that keep audio and video columns automatically aligned when text is added, edited, or deleted. In addition, it offers Final Draft international spell-checkers and thesauri, as well as publishes Script magazine, which includes articles, interviews, features, and in-depth coverage of the scriptwriting industry. Further, the company provides script registry, Webinar series, and coverage services. It serves studios/production centers, educational institutions, government, and non-profit organizations. The company provides its products in Canada, South America, Europe, China, and the Southeast Asia. It offers its products through retail stores, as well as online. Final Draft, Inc. was formerly known as B.C. Software, Inc. The company was founded in 1991 and is headquartered in Calabasas, California with an additional office in Baltimore, Maryland.