Mohamed Egeh

Mohamed Egeh is an experienced IT professional currently serving as a 2nd Line IT Support Technician at the Financial Ombudsman Service since January 2024. Egeh's expertise includes Microsoft Windows 10 and 11, Microsoft Office 365 administration, Azure Active Directory management, and remote working technologies. Prior to this role, Egeh worked as an ICT Service Delivery Officer at Ealing Council, providing hardware and application support while ensuring effective resolution of ICT-related issues. Egeh also has experience as an IT Support Analyst at GSK, where responsibilities included troubleshooting hardware and software issues, providing L1/L2 support, and aiding in the rollout of new applications. Egeh holds a Bachelor of Science degree in Information Technology and a Bachelor of Science degree in Computer Forensic from Middlesex University.