Michelle V.

Michelle V. has a diverse work experience spanning various roles and industries. Michelle currently works at Finder as an SEO & Content Marketing specialist, a position they started in March 2021. Before that, they worked at Airtasker, serving as a Growth Marketer and Offpage SEO channel lead from November 2019 to March 2021. Prior to that, they held the role of Customer Care Team Leader at Airtasker, leading the Trust and Safety and Senior Escalations Teams from August 2017 to November 2019.

Michelle also has experience at Menulog Group Limited, where they worked as a Senior Customer Service Team Lead from February 2017 to July 2017, leading a weekend and after-hours team and overseeing day-to-day tasks. Michelle was also responsible for establishing service metrics, analyzing performance, and implementing improvements. Michelle also worked as a Senior Customer Service Associate at Menulog from November 2015 to January 2017.

In addition, Michelle worked at Weight Watchers Australia & New Zealand as a Senior Customer Service and Social Media Coordinator from July 2014 to July 2015. Michelle'sresponsibilities included responding to customer inquiries and complaints across multiple channels, driving site traffic, and coordinating engaging content on social media platforms.

Before joining Weight Watchers, Michelle worked at Stellar Asia Pacific as a Communications Associate from April 2013 to March 2014. Michelle began their career at Fieldforce Services as a Call Centre Operator from May 2007 to June 2008, and later took on the role of Customer Service and Complaints Team Leader from June 2008 to February 2013. Michelle'sresponsibilities at Fieldforce Services included answering incoming calls, providing service information, scheduling appointments, and handling customer complaints.

Michelle V. has demonstrated their expertise in customer service, team leadership, and marketing across a variety of industries throughout their career.

Michelle V. pursued their education from 2017 to 2019 at Open Colleges, where they completed a Diploma of Social Media Marketing with a field of study in Marketing.