Briana Hoffhines

Briana Hoffhines is a seasoned professional with extensive experience in customer support and success management, currently serving as Senior Manager of Customer Support at Fingercheck since March 2024. Prior to this role, Briana worked as a Customer Success Manager at Duck Creek Technologies and Benefitfocus, where responsibilities included enhancing client relationships and ensuring customer satisfaction. With a background in employee development and HR installation consulting from Dominion Systems Inc., Briana has expertise in training, onboarding, and benefits enrollment. Early career experiences include project management at ARC/Veenstra Reproductions and leasing consulting at Manifold Services Inc. Briana holds a Bachelor of Business Administration from Grand Valley State University, with a focus on Business Administration, Management, and Human Resource Management.