FINMA
Eliane Dietrich has extensive experience in various financial institutions, specializing in change management, customer experience, and digital strategy. Eliane has held leadership roles in areas such as channels product management, e-channels service center, and e-banking administration & business support. With a background in business administration and IT, Eliane has successfully managed communication projects, sales initiatives, and client engagement strategies throughout their career. Eliane is currently a Senior Specialist in Strategy & Service Management at Eidgenössische Finanzmarktaufsicht FINMA, leading projects in digital channels and automation.
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FINMA
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FINMA is Switzerland’s independent financial-markets regulator. Its mandate is to supervise banks, insurance companies, exchanges, securities dealers, collective investment schemes, and their asset managers and fund management companies. It also regulates distributors and insurance intermediaries. It is charged with protecting creditors, investors and policyholders. FINMA is responsible for ensuring that Switzerland’s financial markets function effectively.