Firmex
Jacob Rose is an experienced professional in customer success, currently serving as the Director of Customer Success at Firmex since February 2012, where leadership of a global team maximizes value for thousands of subscribers. Prior roles at Firmex include Manager of Customer Success, Senior Enterprise Customer Success Manager, Senior Client Success Manager, Client Success Manager, and Client Services Consultant, contributing significantly to strategic management and growth of major accounts. Earlier experience includes managing customer support operations at Instaclick. Jacob holds a Master of Arts in Creative Writing from the University of Guelph and a Bachelor of Science in Psychology from Memorial University.
Firmex
Firmex is a global provider of virtual data rooms where more deals, diligence, and compliance gets done. As one of the world’s most widely used virtual data rooms, Firmex supports complex processes for organizations of all sizes, including diligence, compliance, and litigation. Whenever professionals need to share sensitive documents beyond thefirewall, Firmex is their trusted partner. A Firmex subscription provides simple, safe, and stress-free document sharing without hidden costs or complexity. Since 2006, Firmex has helped over 140,000 companies worldwide take control of their confidential documents. For more information, please visit firmex.com.