First Advantage
Colin Lyles is an accomplished professional with extensive experience in customer success management, currently serving as Vice President of Customer Success for Healthcare and Financial Services at First Advantage since March 2013. In this role, Colin leads a team of Customer Success Directors managing 34 clients with an annual contract value of $24 million and achieved a 108% revenue growth in 2022. Previous positions at First Advantage include Customer Success Director and Sr. Customer Success Manager, both of which demonstrated strong client retention and revenue growth. Colin began the career at LexisNexis Risk Solutions as Supervisor of Customer Accounting and holds a Bachelor of Arts in English from Appalachian State University.
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First Advantage
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