First Central
Erica Milton is a highly experienced Senior Fraud Application Analyst and Senior Data Analyst at First Central, where responsibilities include data coordination and operations insight development, with proficiency in Excel, VBA, SQL, and Power BI for reporting automation. Erica also possesses line management experience acquired during a secondment as Operations Insight Development Lead. Prior roles at First Central include Data Coordinator and Customer Response Administration, where Erica managed customer-facing inboxes and generated performance metric reports. Earlier career experience includes a Junior Deputy Nursery Nurse at Tudor House Montessori group and a Nursery Nurse at Roundabout House nursery. Erica holds a Level 4 qualification in Data Analysis from QA Apprenticeships and a BA (Hons) in English Language and Literature from The Open University.
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First Central
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First Central Insurance & Technology Group is committed to restoring and maintaining trust in the industry through technology and data to reduce risk, tackle fraud and deliver products for the future. Our in-house capabilities, people and commitment to innovation makes us stand out from others in the industry. Having established as a group in 2008, we have over 1,000 dedicated colleagues across our subsidiary businesses, with locations in Guernsey, Gibraltar, Sussex and Manchester. We deliver market-leading motor insurance, underwriting, distribution, finance, technology and legal services. Our car insurance broker, 1st CENTRAL, is firmly established as a top supplier on UK price comparison websites and became the number 1 best-selling brand on these sites (December 2021). Meanwhile, our underwriting brand, Skyfire Insurance, uses state-of-the-art data sources and capabilities to assess risk at a granular level in order to provide competitive private motor insurance premiums.