First Central
Payal Sharma is an experienced professional with a strong background in customer service and team leadership. Currently serving as a Policy Review Specialist (Fraud Investigator) at First Central since September 2022, Payal has previously held roles at Dictate IT Ltd as Managed Service Team Leader and Managed Services Processor from November 2017 to January 2022. Additional experience includes working as a Brand Ambassador at REL Field Marketing and CPM UK, where tactical skills were employed to promote products and enhance customer service. Prior roles also consist of a Retail Sales Assistant at Toolstation and a Sales Helper at Next Retail Ltd, alongside work experience at Air Menzies International. Payal holds a Bachelor of Technology in Business/Managerial Economics from Crawley College and completed GCSEs at The Holy Trinity School.
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First Central
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First Central Insurance & Technology Group is committed to restoring and maintaining trust in the industry through technology and data to reduce risk, tackle fraud and deliver products for the future. Our in-house capabilities, people and commitment to innovation makes us stand out from others in the industry. Having established as a group in 2008, we have over 1,000 dedicated colleagues across our subsidiary businesses, with locations in Guernsey, Gibraltar, Sussex and Manchester. We deliver market-leading motor insurance, underwriting, distribution, finance, technology and legal services. Our car insurance broker, 1st CENTRAL, is firmly established as a top supplier on UK price comparison websites and became the number 1 best-selling brand on these sites (December 2021). Meanwhile, our underwriting brand, Skyfire Insurance, uses state-of-the-art data sources and capabilities to assess risk at a granular level in order to provide competitive private motor insurance premiums.