First Group ZA
Claudia Brenette Govender is an accomplished professional with extensive experience in administrative and customer service roles. Currently serving as an Executive Administrator at First Group ZA since November 2022, Claudia has previously held positions as an Internal Sales Executive and Internal Sales Administrator at SOH Group from April 2018 to November 2022, and worked as a Chronic, HIV, and Oncology Consultant at Discovery Health from December 2012 to February 2018. Claudia's career also includes roles as a Risk Assessor at Nedbank and Assistant Company Secretary at Airports Company South Africa. Claudia holds a Bachelor of Commerce in Financial Accounting from the University of South Africa, a Higher Certificate in Human Resource Management from IQ Academy, and a Certificate in Business Administration and Management from KZN Computers. Key competencies include communication, time management, and a strong understanding of customer service practices and system operations.
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First Group ZA
First Group can be found throughout South Africa and in the United Kingdom, with our Customer Support Centres based in KwaZulu-Natal, South Africa and the Whicham Valley, Northwest England. First Group has been delivering superior customer experiences across its properties, including hotels, golf villas, all-suite properties, resorts, apartments and chalets since 2004. First Group is a private company serving customers throughout South Africa, the United Kingdom and Europe, and employs over 2,500 highly trained personnel, linked worldwide by sophisticated networks. Supported by a hand-selected, common-vision management team, the Group has successfully developed a portfolio of leisure and business accommodation providing customers with a full spectrum of hospitality options including weddings, conferencing, wellness spas, comprehensive entertainment and a host of ancillary business and leisure services. First Group is committed to delivering a complete experience to all customers, regardless of demographics, personal preference or interest. We go to extraordinary lengths to enhance every facet of any stay at the properties we manage, and continuously aim to exceed expectations and infuse excellence by introducing novel and exciting activities, amenities, excursions and top-end business services.