Luyanda Ngwenya

Front Office Manager at First Group ZA

Luyanda Ngwenya is an experienced professional in the hospitality industry with a focus on reservations and front office management. Currently serving as Reservations Manager at Vivari Aesthetics since May 2022, Luyanda has also held the position of Front Office Manager at First Group ZA since December 2019. Previous roles include Central Reservations at Anew Hotels from May to December 2019 and Reservationist/Receptionist at Dragon Peaks Mountain Resort from November 2016 to December 2019. Luyanda holds two Bachelor's degrees in Tourism and Travel Services Management and Travel and Tourism Management, both obtained from IIE Varsity College between 2011 and 2016.

Location

Johannesburg, South Africa

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First Group ZA

First Group can be found throughout South Africa and in the United Kingdom, with our Customer Support Centres based in KwaZulu-Natal, South Africa and the Whicham Valley, Northwest England. First Group has been delivering superior customer experiences across its properties, including hotels, golf villas, all-suite properties, resorts, apartments and chalets since 2004. First Group is a private company serving customers throughout South Africa, the United Kingdom and Europe, and employs over 2,500 highly trained personnel, linked worldwide by sophisticated networks. Supported by a hand-selected, common-vision management team, the Group has successfully developed a portfolio of leisure and business accommodation providing customers with a full spectrum of hospitality options including weddings, conferencing, wellness spas, comprehensive entertainment and a host of ancillary business and leisure services. First Group is committed to delivering a complete experience to all customers, regardless of demographics, personal preference or interest. We go to extraordinary lengths to enhance every facet of any stay at the properties we manage, and continuously aim to exceed expectations and infuse excellence by introducing novel and exciting activities, amenities, excursions and top-end business services.