First Bank
Shantelle Crouch has extensive work experience in the banking and photography industries. Shantelle currently holds the position of Vice President and Regional Consumer Services Manager at First Bank since August 2021. Prior to this, they worked as an Assistant Vice President and Banking Center Manager at the same company from July 2021 to August 2021. Before joining First Bank, Shantelle owned and operated their own photography business, Shantilly Lace Photography, starting in June 2011. Shantelle also has significant experience in the banking sector, specifically at The Bank of Fincastle. Shantelle held various roles at the bank, including Retail Banking Manager & Personal Loan Officer from November 2017 to July 2021, Customer Service Representative from March 2017 to November 2017, Head Teller from May 2015 to March 2017, and Teller from June 2008 to May 2015. Additionally, they worked as a Certified Pharmacy Technician at Walmart from November 2012 to December 2015.
Shantelle Crouch has a diverse education history. In 2004, they attended The University of Virginia's College at Wise, where they studied Administration of Justice but did not earn a degree. Shantelle then transferred to Virginia Western Community College from 2006 to 2008 and obtained an Associate of Arts and Sciences (AAS) degree in Legal Assistant/Paralegal.
Shantelle also completed a Certificate in the Management Development Program at the Virginia Bankers Association. This program helped their develop expertise in management but did not specify any start or end years.
Most recently, from 2022 to 2024, Shantelle attended the Virginia Bankers School of Bank Management, although no degree or field of study was mentioned.
Aside from their formal education, Shantelle Crouch has obtained the Certified Pharmacy Technician (CPhT) certification in November 2012 from the Pharmacy Technician Certification Board (PTCB).
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First Bank
With a name like First Bank, of course we believe there’s power in one. You make a better world one person at a time. And you build a better bank one satisfied customer at a time. You are an individual, unlike any other. Your unique wants and needs drive this bank to be different, better, a cut above the rest. You are our “why,” “who” and “how.” And we are your single financial solution. With more than 100 years’ experience on our side, we’ve carved out a singular niche. We’re one bank that’s both individualized and highly innovative. Large enough to offer everything you desire. Small enough to know you by name. Today, it’s far easier to overlook the importance of one. But at First Bank, we serve and highly value the individual. We believe one person can make a difference. One leader can set the pace. One choice can have an impact. And we’re one bank that’s here to help. First Bank There’s power in one.