Clayton MacKay

Clayton Mackay is an accomplished professional with extensive experience in client and customer success management. Currently serving as Sr. Manager of Client Experience at FirstMile since April 2018, Clayton supervises multiple departments, including Customer Success and Support, while also managing employee functions and mentoring new staff. Previous roles include Customer Success Manager at iSolved HCM, where relationships with 150 enterprise-level accounts were maintained, and Senior Account Manager at BidSync, responsible for $2,000,000 in annual account renewals. Early career experience includes positions in equipment operation, survey interviewing, and customer service. Clayton holds a Bachelor's degree in Journalism with a Public Relations emphasis from Utah State University and an Associate's degree in General Studies from Utah Valley University.