Firstsource
Aniket Sharma is a seasoned professional with extensive experience in business transformation, project management, and process consulting. Currently serving as a Senior Manager of Business Transformation at Firstsource since September 2021, Aniket has led organization-wide projects and played a key role in migrating internal and client reporting systems to the Power BI platform. Prior to this role, Aniket worked at HotelKey as a Senior Business Analyst, focusing on product management for a major hotel industry client and managing product life cycles using tools like Trello and Jira. Aniket also held a Senior Business Analyst position at Cognizant, where responsibilities included digital transformation and process automation in the banking sector. Aniket's educational background includes a Master of Business Administration in Marketing from IBS Hyderabad and a Bachelor of Engineering in Computer Science from Siddhant College of Engineering.
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Firstsource
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Firstsource Solutions Limited is a provider of a range of business process management services across the customer life cycle delivered through transaction processing.