Firstsource
Michele Hagerman currently serves as AVP of Business Development at Firstsource, leading strategic growth initiatives in the Northeast and optimizing healthcare revenue cycles. Previously, Michele held the position of Vice President of Healthcare Solution Sales at RevSpring, focusing on enhancing patient engagement within health systems. With extensive experience at Change Healthcare and McKesson, Michele developed sales strategies, led teams, and facilitated analytics adoption, contributing significantly to business growth. Earlier career experience includes serving as Nursing Resource Coordinator at Bon Secours Health System, managing projects that improved patient satisfaction and employee engagement. Michele holds a BS in Finance from Virginia Commonwealth University.
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Firstsource
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Firstsource Solutions Limited is a provider of a range of business process management services across the customer life cycle delivered through transaction processing.