Nick Potashnyk

Nick Potashnyk is a seasoned professional in cloud contact center solutions and customer experience management, currently serving as the Senior Director of Major Accounts at Five9 since June 2019. With a strong background in sales and strategic management, Nick previously held the position of Senior Applications Sales Manager at Oracle, focusing on CRM solutions for the banking and insurance sectors from January 2016 to June 2019. Nick's career also includes leadership roles at TELUS as Senior Practice Lead for Managed IT & Cloud Solutions and at Bell Canada as Associate Director of National Hosting Services, among others. Nick's educational background includes studies at Centennial College and Durham College, contributing to expertise in hosted SaaS solutions and customer engagement technologies.