Nicky Canny

Nicky Canny is an accomplished professional with extensive experience in customer support and operations across several leading companies. Currently serving as the Director of Customer Support Engineering for EMEA at Fivetran since May 2022, Nicky has previously held senior roles at Meta, including Market Operations Manager for Europe at WhatsApp and Global Manager for the Help Community Team. At eBay, Nicky led diverse teams in customer experience and played a crucial role in launching the Concierge team, enhancing support for top sellers and buyers. Nicky's experience also includes significant contributions at Diageo, where effective team leadership and cross-functional collaboration were key to achieving high-performance outcomes. Additionally, early career positions at Scott & O'Shea Distribution involved account management and sales support, further building Nicky's strong foundation in customer relations and business development.