FlairsTech
Wagdy Magdy is a seasoned Senior Application Support Engineer with extensive experience in application deployment, monitoring, and issue resolution. Currently employed at FlairsTech since October 2023, responsibilities include maintaining knowledge bases, configuring monitoring systems, and providing advanced issue investigation. Prior to this role, Wagdy served at Kick Start Interactive, where effective communication with various teams and SQL query execution were key tasks. Earlier experience at Huawei involved L2 support for CRM issues, software configuration, and compliance with SLAs. Wagdy holds a Bachelor's degree in Computer Science from Misr University for Science and Technology, earned in June 2018.
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FlairsTech
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FlairsTech is an international IT and Software Services company providing exceptional experiences to customers around the world from its five offices in Egypt, Poland, and Canada. Over 100 global organizations rely daily on FlairsTech’s 1000+ employees for superior Software Development, BPO/ Customer Operations services, Customer Experience, Customer Success Management as well as innovative Business Solutions. FlairsTech’s continuous commitment to excellence is backed by talented specialists that focus on achieving our customers’ goals and exceeding expectations. Innovation | Talent | Excellence @ FlairsTech.com