Erik M.

Erik M. is an experienced Product Manager with a strong background in developing processes and optimizing operational metrics across various industries. Currently at Flexcar since March 2022, Erik specializes in enhancing the experience for field operations associates. Previously, Erik held multiple roles at Lowe's Companies, Inc. from March 2018 to March 2022, including leading scrum teams and developing a user experience for Contact Center Workforce Management. Earlier professional experiences include strategic insights management at Alcon, client service at Decision Analyst, and research roles at M/A/R/C Research and Global Research Partners. Erik holds an MBA and an MS in Marketing Research from The University of Texas at Arlington, as well as a BS in Psychology and a Texas Real Estate License.