FlexTecs
Michelle Smith has extensive experience in client support and audit operations, currently serving as the Client Support Department Manager for Audit Operations North America at FlexTecs since September 2014. Responsibilities include training clients and coworkers on audit processes, managing credit verification audits, overseeing correspondence with vendors and clients, and ensuring effective communication across departments. Previous roles include positions at Hire Dynamics, where Michelle contributed to vendor compliance and supply chain management for The Elf on the Shelf, as well as office administration roles at Pratt Industries, focusing on invoice processing and systems accuracy. Michelle holds a Bachelor of Business Administration in Accounting from Kennesaw State University and a Bachelor of Business Administration in Management from Georgia Southern University.
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FlexTecs
FlexTecs is a global technology and services provider focused on helping large organizations seeking to reduce profit leakage and drive greater ROI. Flexible Technology Solutions was founded on the idea that recovery auditing should extend beyond the basic identification of defects. Different from other Recovery Audit firms, they actively work to shift the approach from reactive to proactive, correcting prior to payment wherever possible.