Flight Centre Travel Group
Caroline Flanagan is a seasoned professional in the travel industry with over 25 years of experience. Currently serving as the Corporate Traveller People & Culture Leader and Customer Engagement Leader at Corporate Traveller Australia since July 2020, Caroline excels in developing and deploying customer strategies. Previously, positions include Corporate Sales Specialist at Flight Centre Travel Group since September 2013, Business Development Manager at FCm Travel Solutions from August 2008 to August 2013, and Team Leader at Flight Centre from August 1999 to January 2008. An early career at Qantas as a Travel Manager from September 1993 to April 1998 laid the groundwork for a successful trajectory. Caroline holds a Cert IV in Business Administration and Management from Flight Centre Business School and a Cert IV in Workforce Development and Training from Quadtree.
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Flight Centre Travel Group
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Flight Centre Travel Group Ltd is an Australia-based company engaged in travel retailing in both the leisure and corporate travel sectors, plus in-destination travel experience businesses, including tour operators, hotel management, destination management companies (DMCs) and wholesaling. Its segments include Australia and New Zealand segment, Europe, Middle East and Africa (EMEA) segment, Americas segment, Asia segment and Other segment. EMEA segment includes businesses in the United Kingdom, France, Germany, Ireland, Netherlands, Nordics, Switzerland, United Arab Emirates (UAE) and South Africa. The Americas segment includes businesses in the United States, Canada and Mexico, as well as the Student Universe (SU) business. Asia segment includes businesses in China, Singapore, Philippines, Malaysia and India. Other segment includes the Travel Experience Network and other Brisbane-based support businesses that support the global network.