FlipKart
Swapnil Chougule is a seasoned professional with extensive experience in customer relationship management and business operations. Currently serving as a Senior Manager at Flipkart since April 2022, Swapnil previously held roles including Customer Relationship Management Consultant at Xanadu and Manager of CRM Operations at Embassy Group, where leadership involved a team managing diverse projects in Bangalore. A track record includes significant contributions at Puravankara Limited and Tata Housing Development Company, along with foundational roles in customer service and fraud prevention at various companies. Swapnil holds a Professional Certification in Design Thinking & Innovation Management from the Indian Institute of Management, Kozhikode, and possesses a Bachelor's degree in Hotel/Motel Administration from Rizvi College of Hotel Management.
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FlipKart
1467 followers
Flipkart is committed to transforming commerce in India through investments in made-in-India technology innovations, customer-centric constructs, a diverse category landscape and a world-class supply chain. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, a focus on generating direct and indirect employment and a commitment to empowering generations of entrepreneurs and MSMEs, all driven by a sustainable growth strategy – Flipkart is maximising for customers, stakeholders, and the planet at large!