Sheena Li

Sheena Li is a skilled professional with extensive experience in customer support and sales across various industries. Currently serving as a Product Support Associate at Float since February 2024 and as a Sales Specialist at TELUS since May 2023, Sheena has consistently achieved sales targets and made significant contributions to client retention. Prior roles include Customer Support Specialist at Clover Inc., where responsibilities involved maintaining user quality on an online dating platform, and Team Lead for Member Care Operations at Credit Sesame, where leadership of customer support agents was key. Earlier experience as a Product Specialist at Apple involved creating personalized customer experiences. Sheena holds a Bachelor's degree in Communication and Media Studies from York University, completed between 2014 and 2016.