Jessica C.

Jessica C. currently serves as a Product Support Specialist II at FloQast since November 2023. Prior experience includes a role as a Business Analyst (Support Insights Analyst) at Intuit Mailchimp from July 2020 to August 2023, where responsibilities included analyzing product and support data, managing user feedback, performing insights sessions, and creating Looker dashboards. Jessica also held various support positions at EMS CONSULTANTS, LTD from April 2011 to July 2020, where expertise encompassed technical support, SQL Server knowledge, software troubleshooting, and client relations. Educational background includes a degree in Cosmetology from West Georgia Technical College and a high school diploma from LaGrange High School.