Florence Healthcare
Sally Fadimba is an experienced customer success professional currently serving as a Customer Success Associate at Florence Healthcare since April 2021, following a role as a Jr Customer Success Associate. Previous experience includes a remote, part-time internship with MyWellnessHub.co, where Sally contributed to expanding a network of resources for chronic conditions and enhanced member engagement through email newsletters and social media. Early roles included an Enterprise Customer Success Assistant Intern at Udemy, a Customer Success Apprentice at SV Academy, and a Community Supervisor at the University of South Carolina, where Sally improved productivity and communication among community assistants. Additional experience includes roles as a Conference Assistant and volunteering at medical facilities, demonstrating a strong foundation in customer service, healthcare, and community engagement. Sally holds a Bachelor of Arts degree in Public Health from the University of South Carolina.
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Florence Healthcare
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Florence advances clinical trials through software for managing document and data flow between research sites and sponsors. Florence eBinders is trusted by 7,200+ research teams to manage the eRegulatory and eSource for 1000+ active studies.