Flores & Associates, LLC
Alexandra Freda is an experienced Senior Account Manager Team Lead at Flores & Associates, LLC, with a strong background in employee benefits, including Section 125 Cafeteria Plans and COBRA regulations. In this role since January 2019, Alexandra oversees the benefit administration for over 100 companies, ensuring timely completion of audit procedures and account reconciliations. Prior experience includes roles as a Sales Associate at Red Ventures, where Alexandra gained expertise in telecommunications products, and as a Shift Manager at Campus Cookies, focusing on quality and customer satisfaction. Alexandra's early career included internships and temporary positions that honed administrative and coordination skills. A graduate of Virginia Tech with a Bachelor's Degree in Criminology and Sociology, Alexandra also studied at the University of Technology Sydney in 2017.
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Flores & Associates, LLC
Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.