Flores & Associates, LLC
Malia E. currently serves as an Account Manager at Flores & Associates, LLC, a role held since January 2022, where responsibilities include overseeing 101 company accounts and managing payroll contributions for 8,315 employees while ensuring compliance with relevant employee benefits laws. Prior to this, Malia worked at Nordstrom Rack as an Associate Account Manager and as a Service Experience Representative, contributing to customer satisfaction and operational efficiency. Additional experience includes an internship at Colonial Life Arena and a supervisory role at Ruffalo Noel Levitz, focusing on HR processes and candidate communication. Malia holds a Bachelor of Science in Sport and Entertainment Management from the University of South Carolina and completed dual enrollment studies at Tri-County Technical College, along with a high school diploma from D. W. Daniel High School.
This person is not in the org chart
Flores & Associates, LLC
Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.