Sarah Hackman

Director Of Account Management at Flores & Associates, LLC

Sarah Hackman has a diverse work experience spanning multiple roles and companies. Sarah started their career as an Inside Sales Intern and Customer Relations Intern at University Directories in 2011, followed by a Customer Relations Intern role at the same company in 2011. In 2012, they worked as a Marketing Intern at Intrepid Marketing Group, and briefly served as a PR/Campaign Coordinator at University Directories. Since 2012, Sarah has been working at Flores & Associates, LLC, where they began as an Account Manager and later moved up to the position of Director of Account Management in June 2020. In their roles at Flores & Associates, LLC, Sarah has been responsible for managing client relationships, providing timely assistance, and ensuring client and participant satisfaction. Additionally, they have been accountable for tasks such as claims adjudication, audit procedures, and account reconciliation.

Sarah Hackman attended the University of North Carolina at Chapel Hill from 2008 to 2012, where they obtained a Bachelor's degree in Journalism & Mass Communication with a focus on Advertising. In addition to their formal education, they have also acquired several certifications. In 2014, they obtained the Flexible Compensation Specialist (FCS) certification from ECFC. The following year, they received the Certified in Flexible Compensation (CFC) certification from the same institution. Most recently, in July 2018, Sarah obtained the HSAe Certification from HSA Consulting Services, LLC.

Location

Charlotte, United States

Links

Previous companies


Org chart


Teams

This person is not in any teams


Offices


Flores & Associates, LLC

Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.


Employees

51-200

Links