Flores & Associates, LLC
Tina Satalia is a seasoned professional in account management and implementation, currently serving as a Senior Implementation Account Manager at Flores & Associates, LLC since May 2023. Previously, Tina held roles such as Senior Implementation Coordinator at American Benefits Group and Benefits Management System Lead at CareSource. From November 2015 to March 2021, Tina was an Implementation Project Lead at Chard Snyder, focusing on client services and strategic planning. Additional experience includes serving as an Account Manager at Express Scripts and a Transition Manager at UnitedHealthcare, where responsibilities included overseeing client implementation projects and managing various operational roles over an extensive tenure. Tina’s background reflects a strong commitment to quality service delivery and client satisfaction.
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Flores & Associates, LLC
Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.