Flourish - Customer Journey Marketing
Thomas Scott is an accomplished account manager with experience in customer journey marketing, currently serving at Flourish since March 2023. Prior to this role, Thomas held various positions at MIC Connect from November 2021 to March 2023, advancing from junior account executive to senior account executive. Thomas began a professional career at Lancaster University, where responsibilities included serving as a digital content ambassador from May 2018 to August 2020. Thomas holds a Master of Science degree in Natural Sciences from Lancaster University.
Flourish - Customer Journey Marketing
About Flourish 🍃Flourish is a specialist independent CRM agency based in the UK & Dubai, delivering data driven customer journeys & optimised CRM programmes. 💡We help businesses to optimise, elevate and transform their approach to customer relationship marketing (CRM). What we do As a full-service digital agency, we offer much more than just CRM support. We can support you with everything from: ✅ Strategy, planning & CRM consultancy ✅ Content creation, motion design & video production ✅ Printed collateral, out of home advertising & asset development ✅ Omni-channel acquisition campaign planning & delivery ✅ Retention & loyalty programme optimisation ✅ Legacy & IG marketing for charities ✅ Digital training & activations ✅ Paid media management for social, search, TV, radio & more We are platform agnostic and work with a range of partners to deliver solutions that work best for our clients, across a variety of sectors and organisation types. Agency Partners include: 💻 DotDigital 💻 Braze 💻 Klaviyo 💻 Mapp Cloud 💻 Ometria 💻 Salesforce 💻 Tealium 💻 Validity Follow us or get in touch if: ➡️ You’re thinking about getting a CRM, but don’t know where to start ➡️ Your organisation has a CRM platform, but you’re not maximising all its features ➡️ You’re an in-house brand marketer with limited resources and time ➡️ Your campaigns are not achieving the engagement that you’d like ➡️ Your email marketing is not delivering the results you’d expect Ask us about 💬 How to qualify for a free email audit from Flourish, worth over £1000 💬 Booking in an initial free chat with one of our senior CRM consultants 💬 Networking, free helpful resources, creative ideas & chats over coffee 📲 You can also get in touch via WhatsApp: +44 7441 347 266