Tom Scott

Tom Scott is a seasoned professional in customer success and coaching, currently serving as a Senior Customer Success Manager EMEA at Fluent Commerce since March 2022. Previously held positions include General Manager - Retail Global and Head of Customer Success at The Retail Hive, along with a role as National Strategic Account Manager at Groupon, where a focus was placed on account management and client relationships. Tom has an extensive coaching background, having contributed as a National Coach for the Royal Yachting Association, working with young sailors to enhance their racing skills, and served as a Regional Coach for select talent. With a BA Hons in Business Studies and Finance from the University of Chichester, Tom combines expertise in business management with hands-on experience in sales and customer service across various industries.