First Capital Bank, Malawi
Twikale Chirwa is an experienced marketing professional currently serving as Head of Marketing at First Capital Bank in Malawi since June 2022. Previously, Twikale held the position of Marketing Manager at Castel Malawi from May 2018 to June 2022, focusing on brands marketing, trade execution, and commercial management. From November 2009 to January 2018, Twikale worked as a Senior Brand Manager at Carlsberg Malawi Ltd, where responsibilities included marketing a portfolio of assorted beverages, driving profitable brand growth, and developing effective brand strategies. Twikale holds an MBA from the Eastern & Southern Africa Management Institute, has completed the Carlsberg Asia & Africa Accelerated Development Initiative Programme at China Europe International Business School, and earned a Bachelor of Business Administration from the University of Malawi - Polytechnic.
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First Capital Bank, Malawi
First Capital Bank, Malawi is a full-service commercial bank offering financial products and services to the corporate, retail and personal markets. With its diverse product offering, First Capital Bank caters to the needs of all segments of the Malawi market and has one of the most extensive branch and agency distribution networks in the country. A BRIEF HISTORY First Capital Bank opened for business in 1995 with one branch in Blantyre. From its humble beginnings the bank now operates 32 branches and agencies across Malawi employing 850 staff and serving a customer base of 500 000. OUR SERVICES We operate in all sectors of the Malawian market servicing the needs of the following market segments: Retail Small to medium business Corporate Institutional We offer a comprehensive range of financial products ensuring that our services are always relevant and of value to our diverse market segments. OUR STRENGTHS Financial Security Liquidity Ratios consistently above 50% Consistent Long Term Credit Rating of A+ and Short Term Credit Rating of A1 by Global Credit Rating Co., South Africa. Regional Footprint With a regional presence in 5 SADC countries First Capital Bank is ideally positioned to facilitate seamless cross border trade and offer customers unique trade finance solutions across the region Customer Focus We focus on the needs of our customers ensuring the highest levels of customer service, maintaining strong delivery channels and responding to market demand through product development and innovation.