FMS INC
Mr. Wolfer has been with FMS since 1999 and is an industry veteran with over 20 years of experience serving the needs of many of the largest institutions nationwide. Mr. Wolfer has been involved with building out call centers, both technically and operationally, for many years. In those years, he has managed all types of debt as well as 1st party early-out, primary through warehouse 3rd party collections as well as various inbound and outbound customer service projects. Mr. Wolfer’s role is to develop the workflow strategy for our collections and call center projects based on the activity already performed, and to guide his team of agents accordingly.
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FMS INC
Founded in 1993 FMS provides first and third party collections, recovery, and receivables management solutions to a diverse national client base that includes industries such as Healthcare, Bank and Retail Cards, Purchased Debt, Check Recovery, Utilities, Telecommunications, Auto Finance, and Student Loans. We use state-of-the-art collection systems, dialer technologies, telephony and IVR solutions to consistently meet client expectations. FMS also does special call center projects for all industries.