James Baker

Head Of Energy at Focus Group

James Baker is an experienced technical professional specializing in Mitel systems with a career spanning over a decade. Currently serving as a Technical Mitel Engineer at Focus Group since November 2023, James previously held positions as a 2nd Line Mitel Engineer at Opus Telecoms and Solar Communications, where responsibilities included providing excellent customer service and technical fixes in collaborative environments. James commenced this career as a Mitel Engineer at Eclipse Technical Services, gaining comprehensive experience in fault resolution, installation, and support of Mitel products. Academic background includes education at Erith School and North West Kent College.

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Stevenage, United Kingdom

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Focus Group

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Welcome to Focus Group. Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need. SME or global enterprise business; public sector, service sector or charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill. Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times. Leaving you free to focus all your energy on the important stuff. Like growing your business. Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy Let’s connect. Let’s grow.